Bank Of America Banking Internship – Financial Center Assistant Manager In Scottsdale

Job Description:

At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we’ll count on you to care for, advise and guide our clients when they need us most – whether they’re just starting out, buying a home, building a family or planning for retirement.

Job Responsibilities:

• Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility.
• Gain in-depth knowledge of clients’ financial life priorities and connect them to Bank of America solutions that meet their financial goals.
• Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.
• Use resources and innovative technologies to optimize the client experience.
• Continuously learn and advance your career goals through intentional career paths to the next best role.
• Manage the financial center in the absence of the financial center manager.
• Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement.
• Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines.
• Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs.

Job Requirements/Qualifications:

• Can be flexible to work weekends and/or extended hours as needed.
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Has the ability to learn and adapt to new information and technology platforms.
• Can interpret performance results, find opportunities to drive success and hold others accountable to results.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.