Director – Visa Careers Foster City

Position Title: Director

Company: Visa Inc.

Location: Foster City, CA, USA

Job Description:

Within Visa, Acceptance Solutions provides clients with acceptance innovation to support their payments offering. We deliver a scaled, open acceptance platform, which provides aggregators, payfacs and software vendors with the technology and operational infrastructure needed to grow and run their merchant portfolios. This includes core processing across a wide range of payment methods and types, fraud products, tokenization, training, sales enablement, billing, boarding, etc.

Responsibilities:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• Passion for working with customer-facing teams and using data to improve experience and efficiency
• Customer-centric mentality with a history of leading revenue-generating solutions at scale.
• Must have experience developing and detailing operating plans, building and running implementation plans, and leading teams to deliver on the vision of software-based solutions and services
• Specific industry experience in eCommerce and/or mobile and direct responsibilities for running merchant solutions
• Highly analytical and structured thinker with an excellent ability to put sophisticated ideas into clear frameworks and to use data to drive objectives and priorities
• Excellent communicator, with ability to lead through influence
• Willingness and ability to be an internal force for positive disruption when needed…not afraid of internal friction

Requirements:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Minimum 5 years of experience managing complex deployments in the payments industry
• Minimum 10 years of experience in operations for a SaaS-based enterprise
• Advanced degree (MBA, JD) strongly preferred, especially in fields that promote critical thinking, data analysis, organizational change, or similar analytical field
• A technical background in software development or similar domain is strongly preferred as the ideal candidate will be able to understand the technical foundations of payments and the trade-offs involved in building a global payments platform
• Experience in small companies or “startups,” in the process of getting online and growing a company is highly desirable
• Experience with international markets and comfort working across time zones
• Strong commercial savvy and understanding of financial models, solutions packaging and pricing as well as marketing engagement
• Must be focused on outcomes, able to balance multiple tasks of an urgent nature and must effectively deal with ambiguity
• Compelling verbal and written communication abilities including public speaking and evangelism
• Excellent interpersonal skills, demonstrated effective listening and questioning skills and is comfortable dealing with all levels in the organization
• Very comfortable receiving and giving feedback in a constructive manner